By using our website and services, you agree to the following Terms and Conditions.

1. General

• These Terms govern your use of our website and purchases from Julieta Floral Design & Innovation.

• We reserve the right to modify these Terms at any time.

2. Orders and Payment

• All orders must be paid in full before processing.

• Prices are subject to change without notice.

3. Delivery Policy

• Orders placed before 12:00 PM will be delivered the same day.

• Orders placed after 12:00 PM will be delivered the next day.

• An additional fee of $50 will be charged for incorrect addresses requiring a second delivery attempt.

4. Refund and Cancellation Policy

• All sales are final and cannot be canceled or refunded.

• If dissatisfied, customers may request store credit within 2 hours of delivery (photo and video proof required).

5. Liability

• We are not responsible for delays due to unforeseen circumstances (e.g., weather, traffic).