We guarantee the quality of our floral arrangements and strive for complete customer satisfaction.

1. Warranty Coverage

• If flowers arrive damaged or are not as expected, customers may request store credit within 2 hours of delivery (photo and video required).

• Due to the perishable nature of flowers, we do not offer cash refunds.

2. Exclusions

• We are not responsible for arrangements that deteriorate due to improper care after delivery.

For any issues, please contact us at florerias.julieta@gmail.com.