Presale
At Julieta Floral Design & Innovation, we strive to provide high-quality products and services. However, due to the perishable nature of our flowers and products, we do not offer cash refunds.
- All sales are final and cannot be canceled or refunded.
- If the customer is not satisfied with our product, we offer a full refund in the form of store credit (equal value for another floral arrangement), available up to 2 hours after delivery, subject to review. A photo and video must be provided.
- If you have any questions or concerns about your order, please do not hesitate to contact us. We are committed to customer satisfaction and will work to resolve any issues promptly and efficiently.
Refunds take between 2 to 10 business days, depending on the bank used for the transaction.
Absolutely! Our online store uses advanced security technologies to protect our customers' personal and financial information.
- Our website is secured with HTTPS and SSL encryption, ensuring that the data transmitted between your browser and our server remains protected.
- Our security team continuously monitors and updates our systems to provide a safe and reliable shopping experience.
If you have any concerns about the security of our online store, feel free to reach out to us.
We accept all payment methods.
Yes, as long as the customer provides the correct delivery address.
- Orders placed before 12:00 PM will be delivered the same day.
- Orders placed after 12:00 PM will be delivered the next day.
We are located at:
📍 Boulevard Sinaloa 1334B, Colonia Las Quintas, Culiacán, Sinaloa, CP 80060.
Our flowers typically last 4 to 7 days in an optimal environment.
